Frequently Asked Question

Laptop won't turn on even after it's been charging!!! What can I do?
Last Updated a year ago

Sometimes the laptops can get stuck in sleep/hibernate mode. Power button does not wake them. This will fix it.

  1. Press & hold power button.
  2. Look at clock (don't skip this step!)
  3. Wait until 15 seconds goes by.
  4. Let go of power button.
  5. Wait a couple seconds (about 3)
  6. Press power button - device should turn on.

Please Wait!

Please wait... it will take a second!